PRESS RELEASES 7/29/2010 8:30:00 PM

Research and Markets: Australia - Enhanced Voice Reverse Calls IVR Speech Recognition


Research and Markets (http://www.researchandmarkets.com/research/e2529b/australia_enhanc) has announced the addition of the "Australia - Enhanced Voice Reverse Calls IVR Speech Recognition" report to their offering.

The enhanced voice services market comprises a range of telephone-based services and includes value-added telephony services, reverse call (1800) or freephone and local rate numbers, and developments in speech recognition and Interactive Voice Response (IVR). This report looks at how some of these services have developed since the mid-1990s in Australia, and includes some valuable statistics on registered numbers and revenues. Some key IVR service providers, local and international, are also noted.

Key Topics Covered:

1. Synopsis

2. Introduction

3. Speech recognition

3.1 First Grammatical inference SERVICES

3.2 Speech recognition improving

3.3 The market in 2005

3.4 Speech recognition analysis - late 2005

4. Enhanced voice services in Australia

4.1 Overview of services

4.2 Telstra Memo

4.3 Call Back Notification

4.4 Sensis 1234

4.5 Easycall

5. Telstras PSTN value added services - financial analysis - 2006

5.1 CND and CLI

6. ReversE or Free call services

6.1 Reverse Call Market

6.2 NUMBERING

6.3 Telstra

6.4 1800 reverse

6.5 Statistical info (2004)

7. Interactive Voice Response services

7.1 Background

7.2 Speech recognition potential

7.3 Market statistics

7.4 Service providers

Companies mentioned:

  • iTa
  • CallTime Solutions
  • VeCommerce Limited
  • Premiere Global Services (formerly Xpedite)
  • Telstra Enterprise Speech Solutions
  • Telstra Research Laboratories - speech application developments

For more information visit http://www.researchandmarkets.com/research/e2529b/australia_enhanc